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Booking deposit terms
Plain-language terms for the deposit on appliance installations booked online.
Version 2026-10-01.2
Who you’re booking with
Streamlined Solutions, 1657 Colborne St E, Brantford, ON. Call or text (905) 518-7853, email info@gtastreamlinedsolutions.ca.
How the deposit works
- For services with a posted price range, the deposit is 25% of the midpoint of that range. For jobs we quote on site (built-in / panel-ready appliances and island range hoods) it’s a flat deposit. No HST is charged on the deposit. You see the exact amount before you book.
- How you pay it: after you send a booking request, Merrick texts you to confirm and sends a secure link to pay the deposit. (If online card payment is shown when you book, you pay it then instead.) Your window is locked in once the deposit is paid. Nothing is charged before then, and if you cancel before paying, nothing is owed.
- The deposit is credited in full to your final invoice. It isn’t an extra fee.
- Posted prices are labour-only estimates. We confirm the final price with you on site before any work starts.
If you need to change or cancel
- Reschedule: call or text us at least 24 hours before your arrival window starts and we’ll move your booking. Your deposit carries over to the new date.
- Cancel or no-show (after the deposit is paid): if you cancel, or you’re not home / we can’t access the work area during your window, the deposit is non-refundable. It covers the time we reserved for you.
If we cancel or can’t do the job
- If we cancel, can’t do the job, or the final on-site price is above the posted range and you decline the work, we refund your deposit in full the same way you paid it. We send the refund within 5 business days; your bank may take another 5–10 business days to show it.
Payments and your information
Deposits are paid through a secure payment link; card payments are handled by our payment processor (such as Stripe), and we never see or store your card number. We use your booking details only to schedule and do your job. See our privacy policy.
These terms don’t limit any rights you have under Ontario’s Consumer Protection Act, 2002. You’ll get a copy of your booking and these terms by email.